1: When our online store receives your shopping order, it will arrange delivery for you within 2 working days. Our delivery address is located at ROOM 22 A BLOCK 10/F MANNING BUILDING 116-118 GOW MING STREET,KWUN TONG KL,HONG KONG, and all products will be dispatched from here . The journey is expected to take 15-30 days
2: In order to provide you with a better shopping experience, we provide free shipping services for global customers, and you do not need to pay additional shipping costs.
3: If your product takes too long to be transported on the road, we will communicate with you as soon as possible, get in touch with you, and explain the reasons to you, such as possible delays in transport due to bad weather or other force majeure factors, our customer service The team will also try their best to help you solve the problem.
4: In order to allow you to check the delivery status at any time, we will provide you with the tracking number of the product. You can check the delivery progress of the product on our website or the official website of the courier company according to this tracking number, so as to know the exact delivery time.
5: If you need to change the delivery address after placing an order, please contact us in time before the product is shipped. We will try our best to meet your request. But if the product has already been sent out, it may not be possible to modify the delivery address, so please contact us as soon as possible for processing. Our contact email: [email protected]. We hope that you can ensure that the address filled in is accurate when submitting the order, so as not to cause inconvenience to you.